Under Settings, Accounts receivable, Invoice settings you can find configuration for the outgoing invoice e-mails. There are three sections:
- Invoice - the e-mail sent for each outgoing invoice. Also used for the "Re-send invoice" option.
- Invoice reminders - the e-mail sent for manually triggered reminders
- Invoice reminders (Automatic) - the e-mail sent for automatically sent reminders
For invoice emails, the invoice is sent to the "Invoice email" and "Invoice CC email addresses" on the Account. Automatic reminders are sent to the "Reminder email", if this field is empty it is sent to "Invoice email".
In addition to plain text, you can include tags which will map data fields from your invoice into the e-mail.
Example:
This will send an email where the Subject is: "Invoice from Younium" and the body (text in e-mail) is: "Please see attached invoice: ...". If the invoice sent is numbered "I-000015", the e-mail will say:
The available tags are:
When customizing the e-mail please make sure to test them before using them to customers. Please contact Younium helpdesk if you have any questions or think of other information from the invoice you like to provide in the e-mails.